Privacy policy
Privacy policy
The vaillantparfum.co website is published by
VAILLANT PERFUMES LLC
EIN : 61-2094879
whose registered office is located at
8206 Louisiana Blvd Ne, Ste A #1851
Albuquerque, New Mexico 87113 USA
Director of publication: Manager of vaillantparfum.co, contactable at hello@vaillantparfum.co
VAILLANT PERFUMES LLC Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from vaillantparfums.com (the ‘Site’).
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the web sites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as ‘Device Information’.
We collect Device Information using the following technologies:
COOKIES
Here is a list of the cookies we use. We've listed them here so you can choose whether or not to allow them.
session_id, a unique session identifier, allows Shopify to store information about your session (referrer, referring page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a shop per unique customer.
cart, unique identifier, persists for 2 weeks, stores your shopping basket information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the shop has a password, used to determine whether the current visitor has access.
- Log files’ monitor activity on the Site and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- Web beacons’, “tags” and “pixels” are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number. This automatically collected information is referred to as ‘Order Information’.
When we use the term ‘Personal Information’ in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging shipment of your order and providing you with invoices and/or order confirmations). In addition, we use this Order Information to: communicate with you.
to assess potential fraud or risk; and
where consistent with your preferences, provide you with information or advertisements about our products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimise our Site (for example, by generating analyses of how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online shop - for more information on how Shopify uses your Personal Information, please visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site - for more information on how Google uses your Personal Information, please visit https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertising or marketing messages that we think may be of interest to you. To find out more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can also refuse some of these services by visiting the Digital Advertising Alliance deactivation portal at the following address: https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not modify our Site's data collection and usage practices when we detect a ‘Do Not Track’ signal on your browser.
Types of Data Collected
We collect and process various personal information about you, including:
Identification Data: first name, last name.
Contact Information: email address, phone number.
Transaction Data: information about purchases made on our site.
Browsing Data: IP address, browser type, pages viewed, duration of view.
Purposes of Data Collection
We use your personal data for several purposes:
Order Processing: Your personal information is used to process and deliver your orders, inform you of their status, and contact you if needed.
Marketing Communication: With your prior consent, we use your contact information (email, phone) to send you newsletters, special offers, promotions, and other marketing communications. You can unsubscribe at any time via the unsubscribe link included in each email or by contacting us directly.
Legal Bases for Processing
The processing of your personal data is based on the following legal bases:
Contract Execution: Processing is necessary for the execution of the sales contract you enter into with us, for example, to process your order and ensure its delivery.
Consent: For marketing activities, we rely on your explicit consent. You can withdraw this consent at any time without affecting the legality of the processing carried out before the withdrawal.
Sharing of Personal Data
Your personal data may be shared with trusted service providers who assist us in managing our site, processing orders, and carrying out marketing campaigns. These providers are contractually obligated to protect your data and only use it in accordance with our instructions.
Data Retention
Your personal data is retained for the time necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. In case of unsubscribing from our marketing communications, your information will be retained only for exclusion purposes to prevent any future unwanted sending.
Your Rights
In accordance with data protection laws, you have several rights regarding your personal information:
Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You have the right to request the correction of your personal information if it is inaccurate or incomplete.
Right to Erasure: You can request the deletion of your personal data in certain cases, particularly when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You can request to restrict the processing of your data in certain situations.
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
Right to Data Portability: You can request to receive the personal data you provided to us in a structured, machine-readable format, or to have it transferred to another controller where technically feasible.
Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and if necessary, you will be informed by email. We encourage you to regularly check this page to stay informed about how we protect your information.
Terms of Use for Mobile Phones
Last Updated: August 5, 2024
The Vaillant mobile messaging service (the "service") is operated by Vaillant Perfumes LLC ("Vaillant," "we"). By using the service, you agree to these terms and conditions (the "mobile terms"). We may modify or discontinue the service or any of its features without notice. To the extent permitted by applicable law, we may also change these mobile terms at any time, and your continued use of the service after the effective date of these changes will constitute your acceptance of those changes.
By opting into the Vaillant SMS messaging service, you agree to receive recurring SMS messages from and on behalf of Vaillant through your wireless service provider at the mobile number you provided, even if your mobile number is registered on a national or federal do-not-call list. Text messages may be sent using an automated dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, special offers, and other marketing offers (e.g., cart reminders).
You understand that you are not required to enroll in this program to make purchases and that your consent is not a condition of purchase from Vaillant. Your participation in this program is entirely voluntary.
We do not charge for the service, but you are responsible for any text messaging fees and charges imposed by your wireless service provider. Message frequency may vary. Message and data rates may apply. Check your mobile plan and contact your wireless service provider for details. You are solely responsible for all SMS-related fees, including those imposed by your wireless service provider.
You may opt out of the service at any time. Text the keyword STOP to Vaillant or click the unsubscribe link (if available) in any text message to cancel your subscription. You will receive a single SMS confirmation of your unsubscribe request. No further messages will be sent to your mobile device unless you initiate it. If you have subscribed to other Vaillant mobile messaging programs and wish to unsubscribe, unless otherwise provided by applicable law, you must unsubscribe separately from those programs by following the instructions in their respective terms of use.
For assistance or service, text HELP to Vaillant or email hello@vaillantparfum.co.
We may change the short codes or phone numbers we use to operate the Service at any time, and we will inform you of these changes. You acknowledge that messages, including STOP or HELP requests, that you send to a short code or phone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.
Supported mobile carriers are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile phone number. If you obtain a new mobile phone number, you will need to register for the program with your new number.
To the extent permitted by applicable law, you agree that we are not responsible for any failure, delay, or error in the transmission of any information sent via the service, any errors in such information, and/or any actions you may or may not take based on the information or service.
DATA RETENTION
When you place an order through the Site, we retain your Order Information in our records unless and until you ask us to delete it.
CHANGES
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us by email at hello@vaillantparfum.co, or by mail at:
VAILLANT PERFUMES LLC
EIN: 61-2094879
Headquarters:
8206 Louisiana Blvd Ne, Ste A #1851
Albuquerque, New Mexico 87113 USA
